Hi, how can we help you?

Why is my candy in Candy Carnival not accumulated❓

Jackpot World Win Rate Announcement

How do I buy coins or boosters?

My purchase was not added (Android)

My purchase was not added (iOS)

💡Guide for TOP-UP on the official website

🎫How to top up jackpot tokens on the official website?

💳Consideration of Different GASH Cards

DREAMY VOYAGE - What is Dreamy Voyage Rank?

DREAMY VOYAGE—Why my Points on the ⭐️star and 🏆trophy are different?

💥Why he/she always attacks my islands?

How to play Lord of Unions？

What is Union?

How to Create a Union?

🔧How do I delete personal data & How do I cancel it?

What is my game ID number? Where to find it?

Avatar and Personal Information

JEWELS - What are the BLUE JEWELS? How to get them?

FAIRY PUZZLE - What is Fairy Puzzle? And how does it work?

🏆Trophy- Why didn’t I get the sliver trophy even though I fulfilled the condition?

Can I win real money in Jackpot World Casino?

How do I play in Jackpot World Casino?

How do I buy coins or boosters?

🚢Jackpot World 4ever🎉

Madam Sheriff

🐰 Easter Circus🎪

❗️️ Where are Wish Spins of the last season?

STAMP Collection - Where are the previous stamps booklets?

What to win for the top three players of the Jackpot Stamp?

How to delete friends?

👫How to invite friends and get FREE GIFTS?

How do I add friends?

Dragon's Gold- Why I didn't get coin prizes when the Magician appears?

🎱Bingo-Why didn’t I reach the next level after finishing 1 Bingo Card?

Where is my weekly game(Cooking Day, Dragon's Gold, Bingo, Fishing, Treasure Rush) ranking Reward？

My game crashes or will not load

My game is lagging/loading slowly

I can’t log in the game❗️What should I do?

How can I contact the Customer Service？

Why I got no reply from Support❓