If you cannot log in to the game, click the repair button 🔧 on the right-top corner of the login page.
The system will start auto-repair. Once the auto-repair is finished, you should be able to enter the game.
If you still fail to access the game, please click the setting button, also on the right-top corner.
Click 「Copy」to copy your device version, game ID, and device ID.
Next, click the support button to contact Customer Service,
send us your game issue and game info, we will get back to help you ASAP!