Please notice that the Xtra Spin is an item for extra payments. When you complete your purchase of a coin package with the Xtra Spin icon, you will be asked whether to buy the Xtra Spin to multiply the coins you buy. If the coin package doesn't have an Xtra Spin icon beside it, the Xtra Spin purchase will not pop up.

If you did pay extra money for an Xtra Spin but you didn't get it, please contact us so we can manually add your purchased items. It will also be greatly appreciated if you could provide the screenshot of the purchase receipt from Apple/Google with the following information to help us check for you faster.
  1. Order date
  2. Order ID/Order number
  3. Document No.
  4. Item name
  5. Item price
  6. Type of currency (HK$/USD/AUD)
(Apple/Google will send the receipt to your Email after you successfully make the purchase.)