💳 Purchase-related Issues
-
Why is my transaction declined (ios)
If your payment method is declined in the App Store or iTunes StoreTo complete your purchase, add a different payment method, then remove th...
-
Why is my transaction declined (Android)
Fix payment issues like declined transactionsIf you have problems paying for Google products, you might need to fix a problem with your paym...
-
How do I buy coins or boosters?
We have multiple ways to purchase coins, as detailed below:1. Our game periodically offers discount events and promotional interactions, whi...
-
My purchase was not added (Android)
If you successfully made a purchase through the Google Play store and have received the order invoice from the Google Store, but your coins ...
-
My purchase was not added (iOS)
If you successfully made a purchase through your APPLE ID and your coins were not added to your balance or you didn't get the boosters or ca...
-
I got overcharged/unfamiliar charge(s) (iOS)
There is no way that we could charge any player without the player's authorization, or charge any player more than the presented item price....
-
I got overcharged/unfamiliar charge(s) (Android)
There is no way that we could charge any player without the player's authorization, or charge any player more than the presented item price....
-
I accidentally bought coins/boosters
We can not charge any purchases without explicit authorization from the player's device, and unfortunately, it's the player's responsibility...
-
💌 How to redeem my inbox coupons?
When you receive a coupon in your inbox, you can redeem it.The redeem steps are as follows: 1. Enter the game lobby, click, and enter y...
-
💰Where can I get tokens? What is Jackpot Token for?
Jackpot Token is a voucher in Jackpot World, and 1 token is equivalent to 1 US dollar. Use Jackpot tokens to enjoy the same purchase b...
Need more help?