💳 Purchase-related Issues
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Why is my transaction declined (ios)
If your payment method is declined in the App Store or iTunes StoreTo complete your purchase, add a different payment method, then remove th...
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Why is my transaction declined (Android)
Fix payment issues like declined transactionsIf you have problems paying for Google products, you might need to fix a problem with your paym...
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How do I buy coins or boosters?
We have many ways to buy gold coins, as detailed below:Sometimes there will be discounts and promotions, you can see and purchase them in th...
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My purchase was not added (Android)
If you successfully made a purchase through the Google Play store and have received the order invoice from the Google Store, but your coins ...
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My purchase was not added (iOS)
If you successfully made a purchase through your APPLE ID and your coins were not added to your balance or you didn't get the boosters or ca...
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I got overcharged/unfamiliar charge(s) (iOS)
There is no way that we could charge any player without the player's authorization, or charge any player more than the presented item price....
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I got overcharged/unfamiliar charge(s) (Android)
There is no way that we could charge any player without the player's authorization, or charge any player more than the presented item price....
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I accidentally bought coins/boosters
We can not charge any purchases without explicit authorization from the player's device, and unfortunately, it's the player's responsibility...
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💌How to redeem my inbox coupons?
When you receive a coupon in your inbox, you can redeem it. The redeem steps are as follows.1. Enter the game lobby, click ...
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💰Where can I get tokens? What is Jackpot Token for?
Jackpot Token is a voucher in Jackpot World, and 1 token is equivalent to 1 US dollar. Use Jackpot tokens to enjoy the same purchase benefit...
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