Why is my transaction declined (ios)

If your payment method is declined in the App Store or iTunes StoreTo complete your purchase, add a different payment method, then remove th...

Why is my transaction declined (Android)

Fix payment issues like declined transactionsIf you have problems paying for Google products, you might need to fix a problem with your paym...

How do I buy coins or boosters?

We have many ways to buy gold coins, as detailed below:Sometimes there will be discounts and promotions, you can see and purchase them in th...

My purchase was not added (Android)

If you successfully made a purchase through the Google Play store and have received the order invoice from the Google Store, but your coins ...

My purchase was not added (iOS)

If you successfully made a purchase through your APPLE ID and your coins were not added to your balance or you didn't get the boosters or ca...

I got overcharged/unfamiliar charge(s) (iOS)

There is no way that we could charge any player without the player's authorization, or charge any player more than the presented item price....

I got overcharged/unfamiliar charge(s) (Android)

There is no way that we could charge any player without the player's authorization, or charge any player more than the presented item price....

I accidentally bought coins/boosters

We can not charge any purchases without explicit authorization from the player's device, and unfortunately, it's the player's responsibility...

I don't get Xtra Spin with purchase of Coin Packages

Please notice that the Xtra Spin is an item for extra payments. When you complete your purchase of a coin package with the Xtra Spin icon, y...

💌How to redeem my inbox coupons?

When you receive a coupon in your inbox, you can redeem it. The redeem steps are as follows.1.   Enter the game lobby, click ...

💰Where can I get tokens? What is Jackpot Token for?

Jackpot Token is a voucher in Jackpot World, and 1 token is equivalent to 1 US dollar. Use Jackpot tokens to enjoy the same purchase benefit...

💲How to get Xtra Spin?

Xtra Spin is an additional item that is available after you purchase a coin package in the store.How to get Xtra Spin:Xtra Spin is only avai...