Why is my transaction declined (ios)

If your payment method is declined in the App Store or iTunes StoreTo complete your purchase, add a different payment method, then remove th...

Why is my transaction declined (Android)

Fix payment issues like declined transactionsIf you have problems paying for Google products, you might need to fix a problem with your paym...

How do I buy coins or boosters?

We have many ways to buy gold coins, as detailed below:Sometimes there will be discounts and promotions, you can see and purchase them in th...

My purchase was not added (Android)

If you successfully made a purchase through the Google Play store and have received the order invoice from the Google Store, but your coins ...

My purchase was not added (iOS)

If you successfully made a purchase through your APPLE ID and your coins were not added to your balance or you didn't get the boosters or ca...

I got overcharged/unfamiliar charge(s) (iOS)

There is no way that we could charge any player without the player's authorization, or charge any player more than the presented item price....

I got overcharged/unfamiliar charge(s) (Android)

There is no way that we could charge any player without the player's authorization, or charge any player more than the presented item price....

I accidentally bought coins/boosters

We can not charge any purchases without explicit authorization from the player's device, and unfortunately, it's the player's responsibility...

💌 How to redeem my inbox coupons?

When you receive a coupon in your inbox, you can redeem it.The redeem steps are as follows: 1. Enter the game lobby, click, and enter y...

💰Where can I get tokens? What is Jackpot Token for?

 Jackpot Token is a voucher in Jackpot World, and 1 token is equivalent to 1 US dollar. Use Jackpot tokens to enjoy the same purchase b...