What is my game ID number? Where to find it?

Every registered Jackpot World Casino player has an exclusive game ID number. It is the only identification number of your Jackpot World Cas...

How can I change the SMS number📞 linked to my game account?

1. Go to game settings and tap "Contact Support" to start a conversation. 2.Tell&nbs...

🔧 How do I delete personal data & How do I cancel it?

Under the General Data Protection Regulation, you maintain the right to have all of your personal used in our application and our partners' ...

Avatar and Personal Information

You can click your portrait at the leftmost corner on the top bar in the game lobby. The account information page will open. You can edit yo...

How do I bind my Facebook & what's the benefit?

To bind your email to your game account, follow these steps:1. Click the top-right corner in the game lobby.2. Select Settings.3. Navigate t...

How do I bind my phone number (SMS) & what's the benefit?

You can go to the player information page to bind your game account with your phone number (SMS).By clicking your portrait in the top-left c...

How do I log out my game?

We apologize, but players are currently unable to log out of the game.

How can I transfer my game to a new device?

Your game account is initially bound to the device where it was installed. Guest accounts cannot be transferred.To smoothly transfer your ga...

How do I change the game language?

When you first installed and logged into the game, you were prompted to choose the game language. If you didn't make the right choice i...

I can't connect my game to Facebook

1. Make sure you have a stable internet connection.2. Check to see if your username and password are correct.3. If you have the Facebook app...

My Game Account is hacked ❗

If your account was compromised, it was because someone was able to access your Facebook account or had access to your device.If your Facebo...

Jackpot World-Terms of Use

http://www.jackpotworldcasino.com/Terms_of_Use_EN/

Jackpot World-Privacy Policy

http://www.jackpotworldcasino.com/Privacy_Policy_EN/

🔑 What is the password of Data Transfer?

What is the password of Data Transfer❓The transfer code and password are the information you need to recover your account on another device,...

How do I bind my email & what's the benefit?

If you want to bind your game account with email, you may refer to the following steps:1. Click the gear button on the upper right of t...

How to restore my previous account through Facebook?

If you have bound your game account with your Facebook, you can get your account back after reinstallation, or change to another device. Ste...

I lost my original game account/guest account

I've bound my original game account with my Facebook or SMSIf your original game account is bound with your Facebook or your phone number, y...

I can't receive SMS verification code

To protect player's game account, there is a limit to times that players can receive the SMS verification code. If you can't receive the ver...

How to delete friends?

If you want to delete your friend, please refer to the following steps:1. Click "SEE MORE" in the bottom right corner of the lobby. 2. ...