We apologize for the inconvenience you may have experienced. There are three possible reasons why you are unable to receive coins from the link.

• The gift can only be claimed once per day, and it's possible that you may have already claimed it before.
• If you click on the link too quickly and repeatedly, an error message may appear, which could prevent you from receiving the coins.
• It's also possible that the coin link has expired, and you may not be able to claim the coins anymore.

If none of the reasons listed above apply to your situation, please contact Customer Support for further assistance and support. The Support team will do their best to resolve your issues.