❔️ Common Issues
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Can I win real money?
Lotsa Slots do not involve real money gambling or the chance to win actual money or prizes. Any tournament rewards or in-game winnings are a...
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📸How to take a screenshot?
Screenshots are one of the most important and helpful items for resolving any issues you may have experienced while playing with us. Minor d...
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How do I turn off notifications?
We highly recommend keeping the Lotsa Slots app notifications turned on to avoid missing out on important updates and special rewards.Howeve...
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Why can't I get coins from the link?
We apologize for the inconvenience you may have experienced. There are three possible reasons why you are unable to receive coins from the l...
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Why am I not able to send or receive gift from friends?
Here's how to troubleshoot this issue with sending or receiving gift from Facebook friends:Click on the three-line button located at the top...
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How does the payouts in game work?
All of our slots are programmed with a random number generator (RNG) that is activated with every spin. It is a state-of-the-art and sophist...
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Why can't I hit the Grand Jackpot?
To be eligible for the Grand Jackpot, a minimum bet is required to activate the feature. If the Grand Jackpot indicator appears greyed out o...
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Why was my prize not added?
There may be occasions when the connection between your game and the server might be interrupted for a micro-second and your prizes for comp...
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📎How do I upload screenshots/video recordings?
We understand that sometimes words aren't enough, and a screenshot is needed to better illustrate an issue. Don't worry, uploading a screens...
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Christmas Jingle Journey
OFFICIAL CONTEST RULESNo Purchase or Payment of Any Kind Necessary to Enter or Win. A Purchase, Payment ofAny Kind, or Winning Virtual Coins...
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