1. Close Jackpot Wins and restart the app.
2. After restarting the app you can resume your purchase.

What if the purchase window does not appear?

Please check whether the purchase is listed in your purchasing statistics on Google Play or iTunes.

• Situation 1: Your purchase is listed in the purchasing statistics. Please contact us with the screenshot of receipt, we will be happy to look into it!
• Situation 2: You have not received a purchase confirmation. In this case, no credit has been deducted. We apologize for the inconvenience and we hope you enjoy playing once your purchase is complete!