My purchase was not added(Android)

If you successfully made a purchase through the Google Play store and your coins were not added to your balance, something you could try whi...

My purchase was not added(iOS)

If you successfully made a purchase through the App Store and your coins were not added to your balance, something you could try which usual...

I'm unable to purchase (Android)

If you're experiencing issues making a purchase, please try the following troubleshooting steps:Check your network connection and ensur...

I was overcharged (Android)

Our application contains no code that would allow payments or purchases not authorized by the end user, and also there is no way that we cou...

I accidentally bought coins (iOS)

We can not charge any purchases without explicit authorization from the player's device, it's the player's responsibility to ensure that the...

The purchase process is stuck or has been interrupted

Close Jackpot Wins and restart the app. After restarting the app you can resume&...

How to purchase the Xtra Spin

Xtra Spin is a special purchase feature that allows you to multiply your Store Coin package and receive up to 50% more on your original purc...

How do I find my purchase receipts?

A receipt from the App store is required for Customer Support to locate any missing purchases.Below are links with instructions on how to f...

What is Special Offer?

(Image is for reference only)The Special Offer is an exclusive coin offer coupled with a Mystery-Bonus game that gives you the opportunity...

I'm unable to purchase (iOS)

If you're experiencing issues making a purchase, please try the following troubleshooting steps:Check your network connection and ensur...

I was overcharged (iOS):

Our application contains no code that would allow payments or purchases not authorized by the end user, and also there is no way that we cou...

I accidentally bought coins (Android)

We can not charge any purchases without explicit authorization from the player's device, it's the player's responsibility to ensure that the...