Troubleshooting Tips

Depending on the device you are using, many issues (including: loading, game crashing, ever spinning reels, jerky movements, missing game fe...

How do I take a screenshot?

To see how to take a screenshot per your platform, please click here. Screenshots are one of the most important and helpful i...

My game is lagging/loading slowly

Game lag and slow loading is usually a result of the game receiving insufficient resources on your device. Both in terms of memory and bandw...

My game crashes or will not load

If your game crashes, freezes or will not load properly please check our troubleshooting tips. Make sure you have also downloaded the latest...