How do I turn off notifications?

We strongly suggest you keep Jackpot Wins notifications turned on so you will not miss out on important updates and special notices (in...

My account was reset

In some instances - particularly when re-installing the app without Facebook connecting - you may find that your account has been reset.If y...

I want to transfer my account from iOS to Android

As long as you are Facebook connected, you can play with the same account across different devices and platforms.Your accounts on different ...

Delete account

Generally, we don't recommend permanently disabling your account - From experience, many players who leave the game ultimately return, and s...

How do I connect to Facebook?

Connecting your Jackpot Wins account to your Facebook account is the best way to ensure you never lose your game progress and information.To...

How do I connect to SMS?

You can enter the player's information page to bind your game account with your phone ...

How do I transfer my account to a new device?

As long as your account is backed up by connecting it to Facebook, Apple ID or Google, you will be able to transfer your account to a new de...

I can not connect my game to Facebook

If your game account does not connect to your Facebook account, there could be several reasons:Incorrect login credentials: Double-check tha...