My Account has been reset to level 1?

Please try to re-connect your Facebook to your account if it was connected with your Facebook before.If your account wasn't connected to you...

Where to find SLOT OF THE DAY

You can find SLOT OF THE DAY by clicking COLLECT in the lower right corner of the in-game lobby page.

My hammers were gone on Smash Day

The Smash Day is Tuesday setting at US EST. Please pay attention to the time difference. When the Smash Day ends, all your un-used hammers w...

Delete account

Generally, we don't recommend permanently disabling your account - From experience, many players who leave the game ultimately return, and s...

Where can I find my ID?

To find your User ID, please follow these steps: Tap the 'Settings' button located at the bottom of the Lobby. Your User ID (a series of num...

How do I transfer my game account to a new device?

Guest accounts are bound to the specific device where the game was first installed and cannot be transferred directly. If you want to transf...

Why is Badge Master locked?

You need to become a Winner Lounge member to unlock Badge Master. This requires collecting enough Lounge Points. You can check your progress...

Why are my IGT games gone?

We're really sorry that IGT games and feature are not available anymore to some players in Washington, US, because of local law and policy r...