Can I win real money?

Lotsa Slots do not involve real money gambling or the chance to win actual money or prizes. Any tournament rewards or in-game winnings are a...

📸How to take a screenshot?

Screenshots are one of the most important and helpful items for resolving any issues you may have experienced while playing with us. Minor d...

How do I turn off notifications?

We highly recommend keeping the Lotsa Slots app notifications turned on to avoid missing out on important updates and special rewards.Howeve...

Why can't I get coins from the link?

We apologize for the inconvenience you may have experienced. There are three possible reasons why you are unable to receive coins from the l...

Why am I not able to send or receive gift from friends?

Here's how to troubleshoot this issue with sending or receiving gift from Facebook friends:Click on the three-line button located at the top...

How does the payouts in game work?

All of our slots are programmed with a random number generator (RNG) that is activated with every spin. It is a state-of-the-art and sophist...

Why can't I hit the Grand Jackpot?

To be eligible for the Grand Jackpot, a minimum bet is required to activate the feature. If the Grand Jackpot indicator appears greyed out o...

Why was my prize not added?

There may be occasions when the connection between your game and the server might be interrupted for a micro-second and your prizes for comp...

📎How do I upload screenshots/video recordings?

We understand that sometimes words aren't enough, and a screenshot is needed to better illustrate an issue. Don't worry, uploading a screens...