We understand that sometimes words aren't enough, and a screenshot is needed to better illustrate an issue. Don't worry, uploading a screenshot is super easy! We offer two convenient ways to do so：

Direct Upload
Look for the "Attach File"📎 icon within the chat dialogue box. Click on it to select and upload your screenshot.

Send via Email
If you find direct upload inconvenient, you can also send your screenshot to our customer support email address: support@bolegames.mail.helpshift.com

*Quick Tip:
To help us understand your issue faster, please include a brief description of the problem you're experiencing and indicate your game ID in the email.