My game crashes or will not load

If your game crashes, freezes or will not load properly please check our troubleshooting tips. Make sure you have also downloaded the latest...

I can’t log in the game❗️What should I do?

If you're unable to access the game, please click the Support button in the top right corner to contact Customer Service. Send us details ab...

📷 How do I take a screenshot?

For iOS Devices:How to take a screenshot:➡️ iPhone 8 or earlier:1.Press the Power and Home buttons at the same time.2.Hold them for a couple...

My free games/bonus games missed/froze/crashed

Thank you for reaching out to us, we're terribly sorry to hear you're having this issue with the game.Could you please the following informa...

How to clear cache? (Android)

Clearing game cache in most cases may help to solve the issues you’re experiencing. Please follow these steps to clear the app cache: O...

What to Do if Your Phone Screen Is Too Small?

If you find your phone screen too small for the best gaming experience, we recommend downloading the game from the Windows Store and playing...