❓❗Troubleshooting
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My game crashes or will not load
If your game crashes, freezes or will not load properly please check our troubleshooting tips. Make sure you have also downloaded the latest...
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My game is lagging/loading slowly
Game lag and slow loading is usually a result of the game receiving insufficient resources on your device. Both in terms of memory and bandw...
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I can’t log in the game❗️What should I do?
If you cannot log in to the game, click the repair button 🔧 on the right-top corner of the login page.The system will start auto-repair.&nb...
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📷How do I take a screenshot?
🔸 For iOS devices:➡️ iPhone 8 or earlier :1. Press the Power and Home buttons at the same time.2. Hold them for a coupl...
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My free games/bonus games missed/froze/crashed
Thank you for reaching out to us, we're terribly sorry to hear you're having this issue with the game.Could you please the following informa...
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How to clear cache? (Android)
Clearing game cache in most cases may help to solve the issues you’re experiencing. Please follow these steps to clear the app cache: O...
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What should I do if the link to share my profile doesn't open?
How to turn on the link on your Android device:- Messenger: three bars on the left side - settings in the upper right corner - photo and med...
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