Troubleshooting Tips

Depending on the device you are using, many issues including loading, game crashing, slow spinning, jerky movements, missing game features, ...

The game is lagging

Game lag and slow loading is usually a result of insufficient resources like memory and Internet on your device. We recommend you to refer o...

My game crashes or will not load

If your game crashes, freezes or will not load properly please check our troubleshooting tips.Make sure your Jackpot Crush game app is the l...

How do I take a screenshot?

To see how to take a screenshot per your platform, please click here. Screenshot is one of the most important and helpful ite...